For Orders And Price Quotes Call
1-866-257-5207
210-523-6200 international callers
Monday-Friday: 8am - 10pm (Central Time)
Saturday: 9am - 10pm (Central Time)
Sunday: 10am - 9pm (Central Time)
Click here to email us
We can access most name brand floor covering products.
We Ship Worldwide
Pickup Centers: If you choose terminal pick up, we will e mail you the information like address and reference number for order pick up within 24 hours after order is placed.
Residential/commercial delivery: Freight company will deliver to any residential address in the U.S. All deliveries include product offload to ground level. Freight company will move product from truck to closest possible point to jobsite. Some deliveries will be left at curbside because of certain conditions like:
- Driveway with excessive incline
- Driveway with excessive decline
- Driveways with pebble or brick finish
- Narrow streets
International orders: We work with all freight fowarding company in the U.S. We can also act as the fowarding/freight company to any destination worldwide. Please be aware that all border fees, duty taxes, etc must be paid by the consumer. Common methods of international shipping include transportation by ocean freight barge and air freight.
Shipping Details:
Tile/Wood/Cork/Carpet: Normal transit time is 7-10 business days. Items on backorder may require extra time to obtain. If your tile is on backorder you will be notified before payment is processed.
Partial Shipments: We attempt to always ship complete orders. If requested, we will provide partial shipments of your order, however shipping fees would be calculated as individual orders with the appropriate minimums applied.
Cancellations: If, due to extenuating circumstances, an order that is in transit needs to be cancelled, the customer is responsible for shipping and return freight charges. Any shipment that is refused for non-valid reasons is subject to a 20% restocking fee plus all shipping charges.
Payment
We accept Visa, Mastercard, American Express, Discover, Paypal, personal checks and electronic checks. Payment can be made online thru Paypal or you can call our toll free order desk at 1-866-257-5207. Please keep in mind that e-checks take 2-4 days to clear. If you want your order to ship out as soon as possible, we recommend payment by credit card. All orders are processed after payment is received in full. Payment online is secure and reliable.
Refunds
There are no returns of accessories (trim, underlayment, glue, etc.) allowed. Some flooring has a "No Return" policy which is decided by the manufacturer or the distributor. If there is a return policy, then it must be done within 30 days. There are absolutely no returns on discontinued items. Please be aware that orders may differ from sample pieces due to dialot differences. If a floor is allowed to be returned, there is a restocking fee that ranges from 10% to 25%. If this is a concern for you, please ask your Bid4floors representative before your purchase. If your floors have a manufacturing defect, then you can receive a refund or exchange. We try our best to make sure that you are totally satisfied with your flooring purchase. We will always work with you on any issue if one arises. Our goal is to keep you, the customer, satisfied to the best of our ability.
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Style: Vallano
